Terms & Conditions
Personal Information
“HM Supermarket” is a unit of Hastimal Manikchand(HM), a company registered office at Plot No 2, Mulgaon Industrial Estate, Khopoli-410203 . The domain name www.hastimalmanikchand.com is owned by the Company. The Company holds a FSSAI license, bearing no. : 11514024000827
Please feel free to reach out to us at our Customer Care helpline: 7744983344.(9am-9pm).
It is strongly recommended that you read and understand these ‘Terms of Use’ carefully, as by accessing this site ,you agree to be bound by the same and acknowledge that it constitutes an agreement between you and the Company (hereinafter the “User Agreement”). If you do not agree with this User Agreement, you should not use or access the website/app for any purpose whatsoever.
This document is published in accordance with the provisions of Rule 3 of the Information Technology (Intermediaries Guidelines) Rules, 2011. The User Agreement may be updated from time to time by the Company without notice. It is therefore strongly recommended that you review the User Agreement, as available on the website, each time you access and/or use the website.
The terms ‘visitor(s)’, ‘user(s)’, ‘you’ hereunder refer to the person visiting, accessing, browsing through and/or using the website/app at any point in time.
Should you have any clarifications regarding the Terms of Use, please do not hesitate to contact us at hmkhopoli@hastimalmanikchand.com.
Services Overview and Access
As part of the registration process on the Site, Hastimal Manikchand may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.The Company does not provide any services to users other than providing the website/app as a platform to transact at their own cost and risk, and other services as may be specifically be notified in writing.
Services on the website/app are available to only select geographies in India, and are subject to restrictions based on business hours.Transactions through the website/app may be subject to a delivery charge where the minimum order size is not met. You will be informed of such delivery charge at the stage of check-out for a transaction through the website/app.

Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited
The Company, in its sole discretion and without liability, reserves the right to terminate or refuse your registration, or refuse to permit use/access to the website/app, if: (i) it is discovered or brought to notice that you do not conform to the eligibility criteria, or (ii) the Company has reason to believe (including through evaluating usage patterns) that the eligibility criteria is not met/is violated by a user, or (iii) may breach the terms of this User Agreement.

This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of HM. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Site or of HM and its affiliates without express written consent.You shall not attempt to gain unauthorized access to any portion or feature of the App/website, or any other systems or networks connected to the HM or to any server, computer, network, or to any of the services offered on or through the HM, by hacking, ‘password mining’ or any other illegitimate means.

You hereby agree and undertake not to host, display, upload, modify, publish, transmit, update or share any information :

1) belongs to another person and to which you do not have any right;
2) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
3) harms minors in any way;
4) infringes any patent, trademark, copyright or another proprietary/intellectual property rights;
5) violates any law for the time being in force;
6) deceives or misleads the addressee about the origin of such messages communicates any information which is grossly offensive or menacing in nature;
impersonates another person;
7) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
8) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offense or prevents investigation of any offense or is insulting any other nation;
is misleading or known to be false in any way.
9) Any unauthorized use shall automatically terminate the permission or sub-license granted by the Company.

Pricing
The Company aims to ensure that prices of all products offered for sale are true and correct. However, from time to time, the prices of certain products may not be current or may be inaccurate on account of technical issues, typographical errors or incorrect product information provided to the Company. In each such case, notwithstanding anything to the contrary, the Company reserves the right to cancel the order without any further liability.
Subject to the foregoing, the price mentioned at the time of ordering a product shall be the price charged at the time of delivery, provided that no product offered for sale on the App/website will be sold at a price higher than its MRP (Maximum Retail Price).

Return & Refunds
We have a "no questions asked return and refund policy" which entitles all our customers to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back at the respective branch (right now we do not entertain return to the delivery executive).